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Privacy policy

Plain language, no surprises. Here is exactly what we collect, why we collect it, and how we keep it safe.

Effective date: July 12, 2026

Pegazos Detailing(“we,” “us,” or “our”) is a sole proprietorship based in Frisco, TX that provides mobile car detailing across the Dallas-Fort Worth metroplex. This policy explains how we handle the information you give us when you book a detail, request a quote, create an account, join the Pegazos Club, sign up for our newsletter, or contact us. We keep it short on purpose.

Information we collect

We only collect what we need to schedule your service, communicate with you, get paid, and get to the right place at the right time:

  • Contact details, such as your name, mobile number, and email address, so we know who we are serving and how to reach you.
  • Service address, so we can meet you at your home or office, plus any access notes you give us, such as a gate code.
  • Vehicle details, such as size, make, and condition, so we can price and prepare for the job accurately.
  • Payment information, handled by our payment processor, Stripe. We save a payment method to charge after the service is delivered and, for memberships, to bill each month. Stripe holds the card details. We never see or store your full card number, and our systems keep only a token and the card brand and last four digits.
  • Job photos, which we take on each job as proof of delivery and for quality and marketing purposes, as described below.
  • Account and booking records, such as your appointment history, membership status, referral code and credit balance, and notes about your vehicle. If you have a login, your password is stored only as a one-way cryptographic hash, never as readable text.
  • Communication consents, such as your agreement to receive text messages and your newsletter opt-in.
  • Technical and usage data, such as your IP address, browser and device type, and the pages you visit, collected automatically by our website and hosting provider and by analytics, as described below.

How we use your information

We use the information above to schedule and deliver your service, send appointment confirmations and reminders, answer your questions, charge you after the work is complete, bill recurring memberships, run the referral program, follow up about your service, keep records for tax and accounting, protect against fraud and abuse, and, if you have opted in, send you our newsletter. We may also use it to improve our scheduling, our website, and our service quality.

We do not sell your information

We do not sell, rent, or trade your personal information, and we do not share it for targeted advertising. We share information only with the service providers who help us operate, and only to the extent they need it to do their job:

  • Stripe, for payment processing and recurring membership billing.
  • Resend, for transactional email such as receipts and confirmations, and for our newsletter.
  • Neon, the database provider that stores your account and booking records.
  • Vercel, which hosts this website and keeps standard server logs.
  • Google, for Google Drive, where we store and share job photos, and for Google Analytics, as described under cookies below.

We may also disclose information if the law requires it, or to establish or defend a legal claim. If our business is ever transferred to a new owner, your information may transfer with it under the same commitments.

Text messages are a special case: we send them from our own business phone, not through a bulk messaging platform, so your number is not handed to an SMS marketing vendor.

Job photos and marketing use

We photograph each job for proof of delivery and quality, and we may share your before-and-after photos with you through a shared Google Drive folder. We may also use job photos to promote our work, for example on our website or social media. Marketing photos are de-identified: we do not publish license plates, faces, or your address. If you would rather we not use your vehicle’s photos for marketing, just tell us and we will honor that, including for photos we have already published.

Text messages and SMS consent

If you check the box asking us to text you, we may text you about your booking, including confirmations, reminders, and a heads-up when we are on the way. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP or by telling us in any other way, and we will stop. We do not send you marketing texts you did not ask for. Opting out of texts does not stop calls or emails we may need to make about a scheduled appointment, and it does not stop transactional email such as receipts.

Newsletter and marketing email

If you opt in, we may email you our newsletter and occasional offers through Resend. You can opt out at any time by using the unsubscribe link in any newsletter or by contacting us. Opting out of marketing email does not stop transactional messages about a service you have booked.

Cookies and analytics

This website uses cookies that are necessary for it to work, for example to keep you signed in and to remember your booking progress and theme preference.

We also use Google Analytics to understand how visitors find and use the site so we can make it better. Google Analytics sets its own cookies and shares information with Google, including your IP address, the pages you view, and general device information. We use it for our own site measurement, not to build advertising profiles, and we do not use it to identify you personally. You can opt out by disabling cookies in your browser or by installing Google’s browser opt-out add-on. Some parts of the site may work less smoothly if you block all cookies. Our site does not currently respond to Do Not Track signals, because there is no common standard for them.

How we protect your information

We use reasonable administrative and technical safeguards to keep your information secure. We limit access to the people who need it to serve you, encrypt data in transit, store passwords only as hashes, and leave card data with Stripe. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

How long we keep it

We keep your information only as long as we need it for the purposes described here, such as servicing your account, honoring our guarantees, and meeting tax and recordkeeping obligations. As a general rule, we keep booking and payment records for at least four years to satisfy tax and accounting requirements, and we keep account records while your account is open. When we no longer need information, we delete or de-identify it.

Your choices and your rights

You can ask us to confirm what personal information we hold about you, get a copy of it, correct it, or delete it, and you can opt out of marketing communications at any time. To make a request, contact us using the details below. We will verify your request, respond within 45 days, and tell you if we need more time. If we decline your request, you may ask us to reconsider by replying to our response, and we will review the appeal and explain our decision. Some records, such as those tied to completed payments, may need to be retained where the law requires it. We will not treat you differently for exercising these rights.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

Changes to this policy

If we update this policy, we will revise the effective date above. If a change is significant, we will make that clear on this page.

Contact us

Questions about your privacy, or want to make a request? Email us at pegazosdetailing@gmail.com or call or text (787) 410-4756. You can also review our terms of service.